PokerGap Privacy Policy

PokerGap (“PokerGap,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the PokerGap mobile app, website, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information:

• Account information: such as your name, username, email address, profile information, and login credentials.
• Gameplay and training data: such as poker hands, actions taken, table activity, AI analysis results, progress, streaks, and in-app preferences.
• Private game room information: such as room creation details, invitation links, QR code access, and browser session details for invited guests.
• Device and usage information: such as device type, operating system, app version, language, IP address, identifiers, crash logs, diagnostics, and interaction data.
• Communications: information you provide when you contact us for support, feedback, or other inquiries.
• Payment-related information: if paid features are offered, payment processing may be handled by Apple or other third-party providers. We generally do not store full payment card details ourselves.

2. How We Use Information

We may use your information to:

• provide, operate, maintain, and improve the Services;
• create and manage user accounts and game sessions;
• generate poker hand reviews, AI-powered analysis, and other training insights;
• support private tables, invitations, QR access, and social gameplay features;
• measure engagement, troubleshoot issues, and improve performance and reliability;
• respond to support requests and communicate with you about the Services;
• detect, investigate, and prevent fraud, abuse, cheating, unauthorized access, and other harmful activity;
• comply with applicable legal obligations and enforce our terms and policies.

3. AI and Gameplay Analysis

PokerGap may process gameplay records, hand histories, and related inputs in order to provide analysis, decision support, summaries, and educational feedback. These features may involve automated processing. We use this information to deliver the requested functionality and improve the quality of the experience.

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: with vendors and infrastructure providers who help us operate the Services, such as hosting, analytics, authentication, support, and AI processing providers.
• Private gameplay features: certain information may be visible to other players in a game room, such as your username, gameplay actions, and table-related activity.
• Legal and safety reasons: if required by law, regulation, legal process, or to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, maintain business and legal records, resolve disputes, enforce our agreements, and improve our products. Retention periods may vary depending on the type of data, the purpose for which it was collected, and applicable legal requirements.

6. Your Choices and Rights

Depending on your location, you may have rights to:

• access, update, or correct certain personal information;
• request deletion of your personal information;
• object to or restrict certain processing;
• request a copy of certain information you have provided;
• withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before fulfilling certain requests.

7. Children’s Privacy

PokerGap is not directed to children under the age of 13, or a higher age where required by local law, and we do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

8. Security

We use reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, we take reasonable steps designed to ensure that transferred information receives an adequate level of protection.

10. Third-Party Services

The Services may rely on third-party platforms and providers, such as Apple, cloud hosting providers, analytics services, authentication tools, or AI service providers. Their handling of information is governed by their own privacy policies and terms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and may provide additional notice where appropriate.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact us at:

Awext Limited
Email: [email protected]
Website: https://pokergap.com